British Telecom 77499 User's Guide download pdf (Page 41)

If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or visit bt.com/producthelp

41General information

Cleaning

Both units have splash resistant grilles and casing.

To clean, wipe with a damp cloth.

Guarantee

Your BT Digital Baby Monitor 350 Lightshow is

guaranteed for a period of 12 months from the

date of purchase.

Subject to the terms listed below, the guarantee

will provide for the repair of, or at BT’s or its agent’s

discretion the option to replace the BT Digital

Baby Monitor 350 Lightshow or any component

thereof, which is identiﬁed as faulty or below

standard, or as a result of inferior workmanship of

materials. Products over 28 days old from the date

of purchase may be replaced with a refurbished or

repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover the batteries and

any faults or defects caused by accidents, misuse,

fair wear and tear, neglect, tampering with the

equipment, or any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period

Prior to returning your product, please read the

Help section beginning on page 39 or contact the

BT Digital Baby Monitor 350 Lightshow Helpline on

0800 145 6789* for assistance. Additional answers

to Frequently Asked Questions are available from

bt.com/producthelp

In the unlikely event of a defect occurring, the

Helpdesk will issue a Fault Reference Authorisation

(FRA) number and instructions for replacement or

repair. Please note you will need the FRA number

before returning the product. This does not affect

your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee

period has ended or if you require technical

assistance outside of the 12 month guarantee

period, please call BT’s recommended repair agent,

Discount Communications Ltd on 0800 980 8999

or a local qualiﬁed repairer.

Returning your product

If the Helpline is unable to remedy your problem

they will issue a Fault Reference Authorisation

number and ask you to return the product to your

original place of purchase. Where possible, pack the

product in its original packaging. Please remember

to include all parts, including the power supply

adapters and the original batteries. For guarantee

purposes proof of purchase is required so please

keep your receipt.

2292 Baby Monitor 350 UG [4].indd 41 17/06/2014 14:10

1 2 ... 36 37 38 39 40 41 42 43 44

Comments to this Manuals

No comments

British Telecom 77499 User's Guide Page 41

Comments to this Manuals

Related products and manuals for Babyphones British Telecom 77499